We believe great projects happen when everyone's aiming at the same target. Alignment of project goals including feasibility of program, budget, schedule, values, delivery method, right team and timing are all top priorities. We won’t say 'Yes!' to a project unless we know it's a great fit for both of us and we can knock it out of the park.
Our first step is to sit down and talk about what’s important to you and ask the right questions. Getting all the info up front allows us to create knockout plans ahead and ensure better outcomes. No secrets. No shots in the dark. Just expertise shared with clear and honest communication. We will work closely with the design professionals to get their input and provide actionable advice, guidance, and systems analysis.
Our goal here is to establish a clear plan for the project (budget, schedule, logistics). We steward your checkbook like it's our own and act with full transparency. We fill in all the blanks to get you accurate pricing from the start, and we're always ready to show every nickel we’ve spent. Also, we're crystal clear with partners and subs to avoid unwanted budget or schedule surprises.
We’ve developed a game plan, now it’s time to make the magic happen. We check in regularly with our teams and you, making sure any concerns or questions are addressed immediately. Each week our Superintendent sends a status report with photos, stats, and updates so you know exactly what’s going on now and what’s ahead. Plus our Client Advocacy Program ensures periodic site visits from senior leaders so you feel well taken care of and everything’s on track with budget and schedule. Our goal is to make the whole process feel easy and enjoyable, so you can rest assured knowing your goals are being met and best interests are kept top of mind.
We take it seriously that the last impression of a project is the lasting impression. We pride ourselves on doing a great job start to finish. That means fulfilling every and all obligations and leaving sites in pristine condition. We tie up any and all loose ends and won't stop until our clients are delighted with the work we've done. Our Commissioning Process means we go through your building with a fine-toothed comb at the end, making sure everything meets specs and does what it’s supposed to do and that you feel confident and capable maximizing the use of your new space.
Because we care deeply about the work we do and the folks we do it for, we stay in touch with clients long after projects wrap up. Clients and partners regularly become friends and we're here for people when they need us. Just as one example, our team does 11-month walkthroughs to catch any trouble spots before warranties expire. Our clients know they can count on us for the long haul.
There's a reason customers come back to us again and again. They know we're a small team with big ideas that always has their back. We openly share lessons learned, expertise, and insights after projects are complete. And we're happy to hop in the truck and inspect a potential site with you down the road. Because at the end of the day, a win for you is a win for us. We're in this together. And that togetherness extends into our community, too. Our team can often be found partnering up with clients and friends on community service projects like Habitat for Humanity or lending a hand in other ways.